.Doctors On Call – Orange Card Program

A Community Access & Health Support Program

1. Program Definition

The Doctors On Call Orange Card Program is a community-based access initiative that provides low-cost or no-cost essential health and wellness support to underserved individuals, families, and communities. It offers a bridge to care for people who struggle to access basic health services due to financial, geographic, transportation, or insurance barriers.

The Orange Card serves as a membership-style access card, verifying that cardholders qualify for Doctors On Call’s enhanced support services, including:

  • Free transportation to and from medical appointments

  • Free or discounted transportation to grocery stores and essential errands

  • Prescription and drug discount programs

  • Access to preventive health programs

  • Connections to community resources, screenings, and wellness events

  • Priority scheduling for DOC-managed care services

2. Why the Program Exists

Many individuals in underserved populations experience systemic obstacles that prevent them from maintaining their health. These include:

  • Lack of reliable transportation

  • Limited or no health insurance

  • Living in medical or grocery “deserts.”

  • Delayed care due to cost or access

  • A chronic disease that requires consistent monitoring

  • Disconnection from community resources

  • High prescription costs

  • Limited knowledge about available programs

Doctors On Call recognizes that healthcare access is not just a clinical issue—it is a social and logistical issue.
The Orange Card program exists to close these gaps.

3. The Problem the Program Solves

A. Transportation Barriers

Millions of individuals miss medical appointments each year due to unreliable transportation. This leads to worsening illness, increased ER visits, and unmanageable chronic conditions.

B. Cost Barriers

Prescription drugs, groceries, and necessities continue to rise in price, disproportionately affecting low-income individuals.

C. Healthcare Navigation Challenges

Underserved communities often lack support in navigating medical systems, understanding available programs, or accessing preventive care.

D. Fragmented Community Resources

Many helpful programs exist, but individuals may not know how to find, qualify for, or consistently use them.

The Doctors On Call Orange Card solves these challenges by offering a single, unified access point for multiple essential services.

4. Program Benefits

For Individuals

  • Eliminates missed appointments due to a lack of transportation

  • Reduces out-of-pocket healthcare costs

  • Improves access to food, medications, and preventive care

  • Increases independence and dignity

  • Promotes better health outcomes and fewer emergencies

For Families

  • Provides stability for households caring for seniors or chronically ill members

  • Reduces financial and emotional stress

  • Ensures children and elderly relatives attend medical checkups

For Communities

  • Reduces strain on emergency rooms

  • Promotes a healthier workforce

  • Strengthens community resource networks

  • Improves public health metrics in underserved areas

5. Program Services

A. Free Transportation Services

Included:

  • Transportation to primary care appointments

  • Transportation to specialist appointments

  • Transport for lab work or imaging

  • Pharmacy pickup and delivery support

  • Transportation to grocery stores, food banks, and essential errands

This feature ensures that a lack of a ride never prevents care.

B. Drug Discount Services

The Orange Card gives access to:

  • Discounted prescription drug pricing

  • Generic medication assistance

  • Connections to state/federal medication assistance programs

  • Pharmacy partners offering reduced co-pays or cash-pricing options

The aim is to reduce medication non-adherence caused by cost.

C. Wellness & Preventive Health Programs

Doctors On Call integrates the card with preventive health services such as:

  • Annual wellness exams

  • Vaccination programs

  • Chronic disease screenings (blood pressure, diabetes, cholesterol)

  • Health education workshops

  • Community health fairs

D. Social Support & Resource Connections

Cardholders are connected with:

  • Food assistance programs

  • Utility and rent support resources

  • Mental health resources

  • Senior support programs

  • Telehealth options through DOC

  • Case management and care coordination services

E. Priority Access to Doctors On Call Services

The Orange Card grants:

  • Priority booking

  • Access to DOC’s mobile medical team

  • In-home visits for qualified patients

  • Follow-up care and monitoring for chronic diseases

6. Target Population & Eligibility

The program serves:

  • Low-income individuals

  • Uninsured or underinsured adults

  • Seniors

  • Individuals with chronic health conditions

  • Veterans

  • Families in underserved communities

  • Individuals with mobility limitations

Eligibility may be based on income, disability, or demonstrated need, similar to the poverty-ratio assessment tools in the Orange Card model.

7. Expected Outcomes

The Doctors On Call Orange Card Program aims to produce measurable improvements:

  • Reduced missed appointments

  • Lower emergency room usage

  • Improved medication compliance

  • Better-managed chronic conditions

  • Increased access to healthy foods

  • Improved patient satisfaction and trust

  • Higher community wellness and engagement

8. Summary Statement

The Doctors On Call Orange Card Program is designed as a comprehensive, community-centered access solution modeled after the successful framework of Doctors On Call Organization. By integrating transportation, drug discounts, preventive care, and community resource connections into a single accessible program, Doctors On Call empowers underserved populations and removes barriers to healthier living.

Fill out the form below to see if you are eligible to be enrolled.